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Position – Sr. Specialist (salesforce – Sfdc)
location – Gurgaon
experience – 8+ Years
• we are Looking for a Detail Oriented Individual with Inclination Towards Data Management and Data Mining On Cloud Based Crm ‘salesforce.com’ (sfdc).
• the Person Should Be Responsible for Maintaining Crm Database and Keeping It Up to Date and Make the Best Use of Data for Various Level of Reporting. the Selected Individual Should also Gain a Good Understanding of Our Business and Be Able to Create Reports as Well as Dashboards for Various Internal Teams Along with Executive Team. the Person Must have a Good Knowledge of Data Mining and Analyzing Qualitative Data to Provide Insights. Strong Organizational and Prioritization Skills are a Must, as Well as Ability to Perform Under Tight Deadlines.
• in Addition to Managing Scheduled Reporting Activities the Person Should also Be Able to Independently Handle Ad-hoc User Requests with Quick Turnaround. the Person Should Be Able to Deal with Users and Liaison with other Team. this Position Requires Ability to Maintain High Level of Confidentiality Given Sensitive Nature of Database.
job Description and Requirements
• responsible for Maintaining the Overall Quality of Crm Database and Keeping It Up to Date On Everyday Basis
• ability to Create/manage Custom Reports and Dashboards in Sfdc for Business Users and Provide Them with Their other Data Related Support
• aptitude for Data Mining and Analyzing Qualitative Data to Provide Insights
• prioritizing/scheduling Various Task and Ensure Timely Delivery of High Quality Reports/dashboard
• searching, Analyzing and Implementing New Reporting Methods
• working Knowledge of Apex Data Loader, Demandtools and Dupeblocker
• performing Complex Secondary Research for Account Representatives and Executives